Turkey Question? Turkey Disaster? Call 1-800-BUTTERBALL

Home economists talk turkey to more than 100,000 cooks with questions each year — and it's free.

My turkey caught fire — what should I do?

How long will it take my frozen turkey to thaw?

I want to impress the in-laws — got ideas?

Professional home economists at the Butterball® Turkey Talk-Line have been answering questions like these for 29 years — for free, and even on Thanksgiving Day. (And your question doesn't have to be about a Butterball® turkey ... any gobbler will do.)

The number to call is 1-800-BUTTERBALL (1-800-288-8372). If it's not an emergency, you may also email your questions here. Answers to the most frequently asked questions are available here.

This year the talk-line will be open on the following schedule (PST):

Through Wednesday, Nov. 21: 5 a.m. to 7 p.m.

Thanksgiving Day: 4 a.m. to 4 p.m.

Nov. 23-Dec. 23: 6 a.m.-4 p.m.

Christmas Eve: 5 a.m.-2 p.m.

Christmas Day: closed.

According to the company website, the Butterball Turkey Talk-Line employs more than 50 professionally trained, college-educated home economists and nutritionists, who respond to more than 100,000 questions each November and December. They’ve answered calls regarding how to cook for a whole firehouse, when to start roasting the turkey so it’s ready by halftime, and how to serve international students their first American Thanksgiving dinner.


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